Reimagining patient access: AI at the epicenter of coordinated benefits management
Healthcare claims denials are on the rise, despite more than a decade of industry-wide technological advances aimed at improving claims...
Case study: How USA Health cut manual work by 50% with automated authorizations
“We knew we needed to transform our authorization workflow processes. We were experiencing a high rate of denials due to...
How propensity-to-pay models help healthcare providers improve collections
Key takeaways: Healthcare organizations are facing growing levels of bad debt and a sharp decline in collections. Propensity-to-pay models that...
Q&A: How AI innovation is transforming healthcare revenue cycle management
Healthcare organizations are facing a perfect storm: rising claim denials, evolving payer rules, and patients expecting providers to reduce error...
State of Claims 2025: The denial problem (and is AI the answer?)
Key takeaways: Experian Health’s State of Claims 2025 report is out now, detailing providers’ views on claims management and how...
How OhioHealth cut denials by 42% with Patient Access Curator and solved claim errors at the source
“Registrars used to wonder, ‘Do I run Coordination of Benefits? Which insurance is primary?’ Now Patient Access Curator does all...
Coverage Discovery: How it works and benefits healthcare organizations
Over the past two decades, U.S. hospitals have absorbed nearly $745 billion in uncompensated care, according to the American Hospital Association....
Athenahealth rolling out AI-native version of EHR platform
Athenahealth is rolling out new artificial intelligence features for ambulatory providers as part of a larger upgrade to an “AI-native”...
The denial spiral: Breaking the cycle with predictive intelligence
For patient access leaders at large healthcare organizations, the pressure is mounting and has been building for some time. Healthcare...
Claims management 101: A comprehensive guide to streamlining healthcare billing
KEY TAKEAWAYS: Survey data shows that healthcare providers find it harder to secure reimbursement for their services. Automation, staff training...
