Helping patients qualify for charity care
Key takeaways As healthcare costs increase, the demand for patient financial assistance also rises as more patients find themselves without...
Is healthcare recession-proof? Boosting financial resilience
Key takeaways: The healthcare industry isn’t necessarily recession-proof, but revenue cycle leaders can take steps to build financial resilience. Financial...
How healthcare providers can verify health insurance coverage without an SSN
Tracking down missing health coverage has always been challenging for providers, but proposed changes to the Affordable Care Act and...
The State of Patient Access 2025
Patient access continues to improve, with both providers and patients reporting steady progress, according to The State of Patient Access...
The X Factor: Using Experian data to drive financial assistance automation
Missed payments, delayed reimbursements and rising debt are often symptoms of a struggling financial clearance process. According to Experian Health’s...
Improving patient collections: strategies and best practices
A positive patient experience can quickly sour when difficult financial conversations enter the picture. High out-of-pocket costs and confusing medical...
Find missing health insurance for patients: why and how
Finding missing health insurance is critical to keeping revenue cycles on track. Insurance eligibility verification is an important process providers...
Boost self-pay collections: Novant Health & Cone Health’s patient collections success
Collecting patient payments is an ongoing struggle. Bills are confusing, reminders go missed and patients can’t always afford to pay....
Q&A: How can providers address challenges in the patient collections process?
Improved automation and data-driven solutions are optimizing the patient collections process, even as providers face rising costs, shrinking reimbursements, looming...
How automation simplifies patient collections
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing...


















