Improving the patient experience – why it matters
No matter how much the healthcare industry evolves — whether through new legislative priorities or advances in AI and automation...
How to increase patient engagement
Patient engagement still has a long way to go, and hinges on patient access. According to the 2024 Experian State...
How patient self-service improves patient access
Self-service patient access is a growing trend that’s here to stay. Tech-savvy patients want to see their doctor faster and...
How automation simplifies patient collections
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing...
3 ways to improve the patient experience in 2025
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of...
8 reasons to use patient scheduling software
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed...
Maximize patient collections in healthcare with technology
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges...
Hospital Price Transparency: Q&A with Experian Health and Cleverley + Associates
Healthcare price transparency is high stakes for both patients and providers. With the average cost of a hospital stay for...
Digital patient intake: 5 reasons to replace clipboards with clicks
While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient...
The benefits of online patient scheduling
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows...
