Improving patient collections: strategies and best practices
A positive patient experience can quickly sour when difficult financial conversations enter the picture. High out-of-pocket costs and confusing medical...
How patient self-service improves patient access
Self-service patient access is a growing trend that’s here to stay. Tech-savvy patients want to see their doctor faster and...
Why patient eligibility verification matters
Patient eligibility verification is a critical part of the healthcare revenue cycle. It can help prevent errors with claim submissions,...
How automation simplifies patient collections
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing...
3 ways to improve the patient experience in 2025
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of...
Addressing pain points of healthcare’s digital front door
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved —...
How healthcare payment plans improve the patient experience
As more Americans feel the squeeze on their household budgets, paying for healthcare is a growing concern. A 2024 survey...
Insurance eligibility checks: how automation reduces denials and delays
Patients expect clear information about their insurance coverage when they visit their healthcare provider, but too many leave feeling confused...
How patient estimates improve healthcare price transparency and planning
Surprise tends to magnify human emotion. If the surprise is positive, a person’s reaction to it will be intensely positive....
Maximize patient collections in healthcare with technology
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges...
