Find missing health insurance for patients: why and how
Finding missing health insurance is critical to keeping revenue cycles on track. Insurance eligibility verification is an important process providers...
Boost self-pay collections: Novant Health & Cone Health’s patient collections success
Collecting patient payments is an ongoing struggle. Bills are confusing, reminders go missed and patients can’t always afford to pay....
Improving the patient experience – why it matters
No matter how much the healthcare industry evolves — whether through new legislative priorities or advances in AI and automation...
Revenue cycle management checklist: improve experience & profits
As margins tighten, traditional revenue cycle management strategies are on shaky ground. Many healthcare providers are turning to automation and...
3 ways to improve the patient experience in 2025
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of...
How healthcare payment plans improve the patient experience
As more Americans feel the squeeze on their household budgets, paying for healthcare is a growing concern. A 2024 survey...
Strategies to boost self-pay collections for mid-size healthcare organizations
Self-pay collections are challenging for healthcare organizations of all shapes and sizes, but particularly for mid-size providers. Caught in an...
5 ways health insurance discovery benefits healthcare organizations
According to Experian Health’s State of Claims 2024 survey, missing coverage is the top reason for healthcare claim denials for...
Maximize patient collections in healthcare with technology
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges...
