Case study: Weill Cornell increases collections by $15M with Collections Optimization Manager
“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support...
Improving patient collections: strategies and best practices
A positive patient experience can quickly sour when difficult financial conversations enter the picture. High out-of-pocket costs and confusing medical...
Healthcare revenue cycle challenges and how to overcome them
Revenue cycle management (RCM) challenges exist at every stage of the patient journey – from patient intake and registration to...
Q&A: How can providers address challenges in the patient collections process?
Improved automation and data-driven solutions are optimizing the patient collections process, even as providers face rising costs, shrinking reimbursements, looming...
Revenue cycle management checklist: improve experience & profits
As margins tighten, traditional revenue cycle management strategies are on shaky ground. Many healthcare providers are turning to automation and...
How automation simplifies patient collections
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing...
5 strategies on how to increase outpatient revenue
The growing shift from inpatient to outpatient care continues. The U.S. ambulatory services market was estimated at USD 289.5 billion...
Strategies to boost self-pay collections for mid-size healthcare organizations
Self-pay collections are challenging for healthcare organizations of all shapes and sizes, but particularly for mid-size providers. Caught in an...
Healthcare collections for mid-size providers
Today’s patients are used to the seamless and transparent payment processes in retail services. It’s no surprise that they expect...
What is revenue cycle management in healthcare?
As economists offer up their best guesses for the US economy over the coming year, healthcare leaders know one thing...
