The University of Pennsylvania Health System will deploy a suite of artificial intelligence clinical agents from K Health across the system’s electronic health record system in a newly announced, multi-year collaboration.
The AI agents will first be deployed across Penn Medicine On Demand, which is the system’s virtual urgent care program. The organization plans to expand the solution to in-person primary care and certain specialties, including cardiology and dermatology, across its clinic network.
Mitchell Schnall, M.D., Ph.D., Penn Medicine Senior Vice President for Data and Technology Solutions, said in a statement the health system sees AI as a “clinical opportunity for the goal of improving patient care.”
“This work will allow us to continue to test how AI can best be used across the spectrum of care,” Schnall said.
Alongside the deployment, K Health will supply a “tightly integrated” set of patient- and clinician-facing agents inside Penn’s existing digital front systems and EHR, according to the May 27 announcement.
The two organizations will also collaborate on peer-reviewed research on clinical AI in routine care.
“As health systems race to figure out their patient‑facing AI strategy, Penn Medicine is choosing to make a major investment in K Health as a part of its clinical AI infrastructure,” said Ran Shaul, K Health co-founder and chief product officer, in a statement. “This isn’t another point solution, but the layer that prepares the visit, and connects every patient question to a safe, navigable path inside the system.”
In late March, K Health announced the launch of PatientGPT alongside Hartford Healthcare.
With the solution, users can access plain-language lab results, ask health-related questions, identify potential medication interactions, schedule in-person visits and more. Clinicians can also review summaries of chats. It does not diagnose conditions, prescribe treatments or operate autonomously, the health system told Fierce Healthcare.
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